Customer support Representative- Check ‘n Go/Allied Advance Loan
Do you realy enjoy supplying service that is excellent building enduring consumer relationships? Do you need to go beyond conventional jobs that are retail begin to build your job? Have you got curiosity about being part of an industry-leading economic solutions https://installmentloansgroup.com/payday-loans-nj/ business? Do you want to help make your following move? In that case, we wish to speak with you!
Summary of Part and Key Accountabilities:
Our Customer Service Associates are in the center of that which we do at Check ‘Go and Allied advance loan, both right area of the Axcess Financial group of businesses. Every day in urban centers and towns around the world, these are typically greeting clients, processing applications, responding to inquiries about items, marketing new services, and much more — all because of the aim of delighting our respected customers. We offer cash solutions for genuine people and attempt to function as the choice that is first everyday monetary solutions. We users give attention to building relationships to make sure consumer requirements are increasingly being offered utilising the most useful services and products we are able to provide.
- Relationship management: place our clients during the center of every thing we do. Exemplify our product Sales culture. Provide and educate clients regarding the item profile. Escalate problems into the shop Manager, DDO, and Corporate Office if not able to resolve the presssing problem straight with all the consumer.
- Cash maneuvering: Handle and count currency, money, and coins to add owning a money cabinet, counting money deposits, going cash from protected safe to cash cabinet along with other money managing needs. In charge of bank deposits or bank pick-ups. Balance batch that is individual with shop product product product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
- Conformity: in charge of compliance with company/State policy and procedures including Federal legislation where relevant.
- Inbound/Outbound calls: response phone inquiries in reaction to basic concerns, consumer applications, needs or other problems. Spot customer that is outgoing and collection phone phone telephone calls prior to federal laws and shop running procedures.
- Brand Ambassador: Promote the Check ‘n get brand name expertly and make certain shop look (external and internal) is maintained to business standards. Help in the execution of most business marketing plans and programs, ensuring accurate and prompt set-up, exemplary execution and within founded due dates.
Minimal Education and Enjoy Forced:
- 2 yrs past product sales and customer support experience chosen.
- 2 yrs cash managing experience chosen.
- Will need to have own private dependable transport in conformity with published policy and procedure. This could NOT add public transport, transportation from family members or buddies. Must keep a valid license and legitimate car insurance while used by the business.
Additionally, we provide: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance policies), an ample premium time off system, 401k retirement plan, tuition reimbursement, as well as an engaging work place.
About Axcess Financial:
Our company is a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to take care of their individual funds whenever, where and exactly how they desire. It is our objective to have individuals the amount of money they require whenever they require it. We make certain we do this in a real method that is accountable and of their means.
Dedication to Diversity:
Axcess is invested in employing and keeping a diverse workforce. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to battle, color, religion, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other class that is protected.
This publishing is intended to spell it out the nature that is general of work likely to be done and it is perhaps maybe not an extensive selection of all duties, duties and abilities needed for the career.